As a homebuilder, your reputation will make or break your company. E3 Quality specializes in new home quality programs, working with builders on new-home finish quality around the entire Tri-State area. We can help ensure the finished product your customer sees the day they move in is one you will both be proud of. We accomplish this by having a trained quality inspector examine your home—inside and out—to look for the fit and finish details your customer will see every day. We give you an extra set of trained eyes to identify the items and give you the time to repair them BEFORE the customer sees them, or moves in. To put it plainly we give you the chance to have a homeowner in the house before the homeowner is in the house.
E3 Quality is ready to step in and work with any quality program you may already have, help you develop your own system or you can use our easy and hassle-free quality inspection and improvement system that we designed and developed ourselves. Our management staff possesses over 50 years of new-home construction and sales experience, and can work with you to get the results you want.
Unlike other inspection companies who likely offer a wide range of various types of inspections, and who represent the interests of buyers as well as sellers, we have no distractions or competing interests, we are focused solely on one thing. Providing quality finish inspections for new home builders in an affordable streamlined and efficient system in order to improve the quality of your product, enhance your reputation in the community and increase your company’s bottom line. We help you design and implement your quality program to best suit your needs. A successful quality program requires clear standards, accountability, and the ability to track results in real-time so key managers can adjust to trends quickly. We can work with your Customer Care team to develop a custom program or you can choose our proven system. If you are a home builder or trade contractor looking to improve your quality and customer service, we are here to help.
Let’s face it: service calls are costly and annoying – for everyone. There are thousands of details in a new home – things will go wrong and need to be fixed. Isn’t it better for everybody if those problems are found, and repaired, BEFORE the homeowner sees them or moves in? With a E3 Quality Finish Review we can dramatically reduce your customer walk through lists, and there will be fewer surprises after settlement for both parties. Our customers have said that their service departments have seen post-settlement service lists decrease by more than 85% with a E3 Quality program when repairs are fully completed before settlement.
In addition to a Quality Inspection helping the one house that is inspected, the correct use of inspection data will identify and help eliminate even the smallest of deficiencies and recurring issues with specific components, suppliers, and subcontractors. Production staff and subcontractors can be better trained to make sure things are done the right way the first time saving the builder and the subcontractor both time and money.
With our existing programs we can improve your finish quality and systems or we can develop and implement a custom program suited to your specific and unique needs to provide your staff with the appropriate training and tools necessary to achieve desired internal objectives and organic finish quality.
E3 Quality provides quality finish inspections and programs in the entire Tri-State area, our proven process can get up and running for any size builder from day one. We can provide quality programs for national or regional builders that may be working with a production team stretched thin with responsibility, or can help a small or custom builder that wants to make sure their quality and their reputation stay top-notch.
At E3 Quality, Easy, Efficient, Effective is not just a motto, it is how we do business. We don’t believe in high pressure sales tactics or requiring customers to sign on to a long-term service contract. We believe in letting our work speak for itself. (We will gladly inspect just one house for you or your entire production, the choice is yours. If you need us, just call us.)
Easy - we are extremely easy to work with. We believe our customers can easily see the value of our services and therefore we don’t require long term contracts and there are no software systems for you to purchase or your employees to learn. if you can use a phone and email then our system will work perfectly for you.
Efficient - no complex systems for you or your employees to have to learn to navigate, we handle all of that. You simply schedule the inspection and we handle the rest. We can inspect with as little as 24 hours’ notice and our inspections are unobtrusive and time sensitive.
Effective - our service not only provides you a benefit to the house being inspected but proper use of our program can help decrease your warranty expenses, increase profitability, obtain higher customer satisfaction scores, increase customer referrals and enhance your reputation for building a quality product. In addition to those benefits, proper use of the data collected can help identify and correct recurring issues with specific components, suppliers, and subcontractors.
